SAP Joule – Operating S/4HANA via Chat
SAP's new generative AI assistant, SAP Joule, provides visual answers to chat queries based on your company's own data in SAP public cloud, but even without SAP public cloud, there is enormous potential here.
Breakthroughs in Artificial Intelligence
Recent breakthroughs in artificial intelligence (AI) have caught the attention of many people, companies, and even SAP customers. Notably, they involve machine learning (ML), which has been used to train powerful generative AI language models to mimic natural language to a previously inconceivable standard of quality. These large language models (LLM) shot to prominence this year due to the best-known example of ChatGPT. The already enormous potential of ML to automate and understand processes has now been expanded to include completely new opportunities for interaction between humans and machines.
What Exactly Is SAP Joule?
In September 2023, SAP's generative AI bot, SAP Joule, was integrated into SAP Cloud's product portfolio. SAP Joule provides answers to users' chat queries based on data in SAP Public Cloud and connected third-party systems. Following the well-known approach of ChatGPT, SAP Joule uses natural language to facilitate communication and promises to fundamentally change the way companies do business. Users simply type a prompt into a chat window and SAP Joule responds with intelligent, personalized text and/or visualizations. It can even trigger actions within the SAP Cloud ecosystem.