AI from the SAP Cloud: Tandem of the Future
AI solutions from the SAP Cloud offer companies enormous benefits – especially when tailored to their specific business requirements. With SAP Joule and the SAP Business Data Cloud, the full potential of this tandem can be unlocked. In addition to preconfigured intelligent solutions, users have the opportunity to create custom AI agents – without any technical effort.
What Is SAP Joule, and How Does it Leverage AI from the SAP Cloud?
In early 2025, SAP introduced Joule, a generative AI copilot that is revolutionizing the way companies interact with their SAP applications and data. SAP Joule uses Embedded AI to enable process automation and digital assistance. With more than 1,300 AI capabilities, companies are supported in optimizing and automating tasks across a wide range of areas, including SAP Cash Application, SAP HCM, SAP CRM, and many other SaaS solutions. For example, Joule agents – powered by company-specific SAP data – can independently book business trips in compliance with corporate policies.
How Does SAP Joule Work as an AI Assistant for Companies?
A standout feature of SAP Joule is its ability to orchestrate teams of AI agents. These agents can precisely execute complex, cross-functional processes and interact with users across different roles. SAP Joule utilizes Machine Learning (ML), Predictive Analytics (ISLM), and SAP Business AI to support data-driven decision-making and provide automated workflows.
How Can Companies Develop their Own AI Assistants in the SAP Cloud?
SAP simplifies the development of custom AI agents with the Agent Builder in Joule Studio. This no-code tool enables companies to create tailored AI agents that navigate specific business processes. The Agent Builder guides users through a workflow based on real business processes, ensuring that the developed agents are deeply embedded in relevant data and the business context.
