IT outsourcing is a growing trend. Increasingly, IT departments are outsourcing specific tasks to specialized service providers to overcome staffing bottlenecks. XEPTUM’s SAP Application Management Services (AMS) offer an example, ensuring smooth SAP operations and creating valuable scope for the internal implementation of innovative IT projects.
The shortage of skilled professionals in the IT industry presents companies with significant challenges and places considerable pressure on their internal IT teams. This is particularly true for SAP application management, which often demands extensive expertise and high personnel capacities. With its SAP Application Management Services (AMS), XEPTUM offers an effective solution to alleviate the burden on IT staff and close staffing gaps that could jeopardize SAP operations.
What Specific Tasks Do XEPTUM’s SAP AMS Perform?
XEPTUM’s SAP AMS perform central tasks such as proactive SAP system monitoring, rapid troubleshooting, and maximum process optimization. This minimizes downtime and ensures the stability of business processes.
Clients benefit from an experienced team of SAP experts without having to undergo time-consuming and costly recruitment processes themselves. XEPTUM’s specialized expertise can be leveraged flexibly and on demand. This is ensured by flexible billing models, ranging from variable calculation based on effort to a fixed price for an all-inclusive package. Hybrid models, which include agreed-upon ticket contingents, are also available.
For clients, the on-demand provision of capacity offers the advantage of only paying for what is actually needed. In initial discussions with XEPTUM, the most suitable remuneration system is determined to reduce financial risk.
Concurrently, flexible resource provision enables XEPTUM’s SAP AMS to react quickly and agilely to daily operational events, rather than adhering to a rigid plan. For example, if a client anticipates an increased ticket volume after a go-live, XEPTUM provides an elevated support volume for that period. Thanks to their high scalability, the SAP AMS can be flexibly adapted to changing business requirements at any time.
Relief through SAP AMS? XEPTUM Makes It Possible!
What Services Does XEPTUM Offer for SAP Transformation Projects?
Additionally, XEPTUM offers a broad spectrum of services within the SAP project environment, for instance, if a client intends to perform an S/4HANA migration. Furthermore, clients can benefit from the XEPTUM team’s profound methodological expertise in DevOps, agile software development, and organizational and IT strategy consulting. This expands SAP AMS into comprehensive Application Lifecycle Management, which, alongside application operations, also integrates managed services for infrastructure and operations, as well as outsourcing service providers. For these projects, XEPTUM contributes both the necessary tools and the process knowledge for holistic support and service.
Why Should You Contact XEPTUM Consultants Today?
XEPTUM’s SAP AMS offer your company more than just technical support; they are a strategic instrument to address the challenges of the increasing shortage of skilled professionals. With XEPTUM as a reliable partner for managing your SAP operations and SAP transformation projects, you can be confident that your systems are in the best hands and your organization receives optimal support. Our offering enables you to outsource routine tasks and sustainably alleviate the burden on your internal IT teams, freeing up internal resources for strategically important IT projects.
The initialization of SAP AMS follows a proven procedural model. It commences with a knowledge transfer based on the XEPTUM Quick-Check method, ensuring that the necessary specialized expertise is transferred quickly and efficiently. This measure is complemented by the definition of an organizational framework (“governance”) and the establishment of technical system access and tools to simplify and standardize the services. During ongoing operations, XEPTUM assumes responsibility for ensuring that the SAP AMS are always available to your company to the required extent.
Have we piqued your interest? Contact us today to learn more about XEPTUM’s SAP AMS and prepare your company for the future.
